Health and Public Benefits

Unemployment benefits

If you live in Ohio and have lost your job, you may be able to receive cash assistance through Ohio's unemployment insurance program. Read more to find out if you might be eligible and how to apply for unemployment. 

This page was last updated on 9.22.20.

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Understanding the Basics

See what you need to know to take action.

If you live in Ohio and have lost your job, you may be able to get cash assistance through Ohio's unemployment program. See the Ohio Department of Job and Family Services' (ODJFS) unemployment tool to estimate the amount of money you could get based on your old wages. 

How long you can receive unemployment benefits will depend on your work history. It will also depend on how long you stay unemployed.

Coronavirus (COVID-19) changes

The  Coronavirus Aid, Relief, and Economic Security (CARES) Act was signed into law on March 27, 2020. This law made changes to unemployment benefits to support workers suffering as a result of the coronavirus pandemic. 

Major changes include: 

  • Expanded eligibility for self-employed workers, freelancers, and workers without enough work history to qualify for normal state unemployment benefits. This emergency expansion is called "Pandemic Unemployment Assistance" or PUA. PUA does not apply to workers that can work from home with pay or are receiving paid sick leave. 
  • 13 weeks of additional benefits for people who qualify for the state's regular, non-PUA unemployment program. This extension is called "Pandemic Extended Unemployment Compensation" or PEUC. If the PEUC program is in effect when your regular benefits are about to expire, ODJFS will send you a written notice with instructions to file for PEUC benefits. If you exhausted your benefits between July 1, 2019 and March 29, 2020, you may also be eligible. If so, you will receive an email with instructions to apply. 

Read ODJFS's new FAQs for more information on COVID-19-related unemployment. 

Recent Presidential Actions

A Presidential Memoranda issued on August 8, 2020, asked FEMA and the Department of Labor to work together to provide additional financial assistance to states for supplementary unemployment payments. The State of Ohio has been approved by the federal government to provide $300 per week in Lost Wages Assistance (LWA) payments to Ohioans who were fully or partially unemployed, or working reduced hours under a SharedWork Ohio plan, because of COVID-19 for weeks ending August 1 through September 5, 2020. 

Pandemic Unemployment Assistance (PUA) claimants began receiving retroactive LWA payments the week of September 16, 2020. For PUA claimants, LWA is being distributed in individual $300 payments (less taxes) over a period of six days through September 21, for all weeks they qualify, up to $1,800.

For traditional unemployment, trade, SharedWork Ohio and extended-benefit claimants, you must complete the following steps to verify that you are eligible for LWA:

  • Log into your existing unemployment account at If you need assistance, please call 1-877-644-6562 (1-877-OHIO-JOB), 7 a.m. to 7 p.m. Monday-Friday, 9 a.m. to 5 p.m. Saturdays, or 9 a.m. to 1 p.m. Sundays. If you call, please be sure to have paper and a pencil ready.
  • Under "Claim Details," click on "COVID-19 Lost Wages Assistance Certification."
  • Answer "yes" or "no" to this question: "During the week ending August 1 or any week since then, have you been fully or partially unemployed, or had a reduction in hours under a SharedWork Ohio plan, due to COVID-19?"
  • Certify that you are answering truthfully and honestly and that you understand there may be penalties for a fraudulent response.
  • You must do this only once (not weekly).

Eligible claimants will receive one retroactive LWA payment for all weeks that they qualify, up to $1,800. Note that if you chose for your taxes to be withheld from your weekly unemployment payments, taxes also will be withheld from your LWA payments.

Pandemic Unemployment Assistance (PUA) application

ODJFS has launched the application system for PUA for the expanded eligibility for self-employed workers, freelancers, and workers without enough work history. Go to the PUA online application to apply. ODJFS has also published step-by-step instructions for completing the PUA application. 

You will need the following documents before you start your application: 

  • Social security number, date of birth and driver’s license or state ID number
  • Name, address, telephone number, and valid email address
  • Name, address, telephone number and dates of employment for 2019
  • Reason for unemployment
  • Dependent information (Spouse or Children), including social security number and date of birth
  • Banking information for direct deposit
  • 2019 tax return, if available. If you haven't filed your taxes for 2019 yet, you will be required to provide your 2019 tax return to ODJFS within 21 days of your application. 

Check out the ODJFS FAQs for more information on applying for PUA.

Eligibility for traditional unemployment benefits

To qualify for unemployment, you must: 

  • Be unemployed "through no fault of your own." This means that if you quit or were fired for "just cause," it is likely that you will not be able to get unemployment benefits. If you were laid-off or the business you worked for closed, it will likely count as being unemployed "through no fault of your own." 
  • Have worked at least 20 weeks and earned enough money at a "covered" employer during the "base period" of your claim. 
    • A "covered employer" means that you worked for a business that pays unemployment taxes to the state. Most employers are "covered," but some, like small family businesses or religious organizations, might not be.
    • Your "base period" is a year-long period that starts at a certain time in the last year based on the date that you are applying for unemployment. See the base periods for 2020 here. 
    • You must have earned an average of at least $269 per week.
    • If you have gotten unemployment benefits before, you must have worked at a new job that meets all the requirements above since you stopped receiving benefits.

If you quit your job because of COVID-19

Generally, if you quit your job you are not eligible for unemployment benefits. However, under the new CARES Act Department of Labor (DOL) guidelines, you may still qualify if you had to quit your job as a direct result of COVID-19. For example:

  • You tested positive for or were diagnosed with COVID-19 and have now recovered. However, you now have health complications that make it impossible for you to do the core functions of your job, with or without a reasonable accommodation.
  • You tested positive for or were diagnosed with COVID-19 and have been advised by a health care professional to quarantine and you can't telework. 
  • You came into direct contact with someone who tested positive for or was diagnosed with COVID-19 and have been advised by a health care professional to quarantine and you can't telework.

Will I lose my unemployment if I refuse to return to work or quit because I don't feel safe going back? 
The answer is maybe. While the CARES Act has some exceptions for workers directly impacted by COVID-19, if you are asked to return to work and refuse or quit you may lose your unemployment.

To keep your unemployment you would have to show "just cause" to refuse or quit. Simply saying that you are afraid to return to work isn't enough. To show just cause, you would need to prove that a reasonable person, under similar circumstances, would refuse or quit.

On June 16, 2020, Gov. Mike DeWine signed an executive order clarifying the definition of “just cause” during the COVID-19 State of Emergency. During the state of emergency, “just cause” includes:

  • A recommendation from a medical professional that you should not return to work because you fall into a category that is considered “high risk” for contracting COVID-19 by the CDC, and your employer cannot offer you a teleworking option;
  • Being 65 years of age or older;
  • “Tangible evidence” of a health and safety violation by the employer that keeps the employee from being able to social distance, practice hygiene and wear protective equipment;
  • Being prescribed a quarantine period after potential exposure to COVID-19 by a medical or health professional; or
  • Staying home to care for a family member who is suffering from COVID-19 or has been prescribed a quarantine period by a medical or health professional.

If you don’t fall into one of the reasons above, it can be tough to prove just cause. The state will be looking at each case carefully.  

If you have safety concerns, your first step should be to talk to your manager and human resources department about your concerns. Keep the discussion focused on safety and your specific concerns. You can learn more about the safety requirements for employers to reopen at Responsible RestartOhio. Make sure to keep records of all your conversations and emails, including the date, who you spoke with and what was said. Talk to a lawyer. You may qualify for legal aid. To find your local legal aid, use our Find Your Legal Aid tool. 

How to apply for unemployment benefits

You can apply for unemployment benefits online at the ODFJS website. When you apply you will need:

  • Your Social Security number and driver's license or state ID number.
  • The name, address, phone number of your employer(s) in the last six weeks.
  • The dates you worked there and the reason you became unemployed from each job.
  • The Social Security numbers and dates of birth for your dependents.  
  • If you recently worked out of state or for the federal government, or you are not a US citizen, you may have to provide more information.

Due to COVID-19, ODJFS is experiencing very high call volumes to apply for unemployment benefits. If you can, please apply online to streamline your application process. 

This also means that the ODJFS system may being experiencing technical issues due to the larger than usual number of applicants. If you are not able to access the ODFJS online system, please be patient. The ODJFS team is working to resolve technical issues as they come up. If you cannot get through to file online due to technical issues, ODJFS has announced that your benefits will be retroactive to the time that you qualified. 

Filing weekly claims

If ODJFS approves your application, you need to turn in weekly claims. They will send you a "New Claim Instruction Sheet," which will explain how and where to submit your weekly claims. It will take at least three weeks, maybe more, for your first claim to be paid after you start filing. Keep filing your weekly claims during this waiting period. You will not be paid for weeks that you don't submit your claim on time. 

In an effort to streamline claims processing and expedite payments, the Ohio Department of Job and Family Services (ODJFS) has a new weekly claim filing process for Ohioans who have been approved to receive unemployment benefits. Starting on Sunday, April 26, individuals filing weekly claims should do so on the day of the week specified below, based on the first letter of their last name.

  • Sunday: A through H
  • Monday: I through P
  • Tuesday: Q through Z
  • Wednesday - Saturday: All

ODJFS has issued special guidance for filing weekly claims related to COVID-19. 

If your application for unemployment benefits is denied

If you are denied unemployment benefits, you can appeal the decision. You only have 21 days from the date the denial notice was mailed to submit a written request for appeal. If your written request is late, your appeal will be denied.

The same is true if you receive an over-payment notice. If you receive an over-payment notice, file an appeal within 21 days. 

If your application for unemployment benefits is approved, is also possible for your employer to "request reconsideration" or argue that you are not eligible to receive unemployment benefits. If your employer asks for reconsideration, you will receive notice of this. If you lose the reconsideration, you have 21 days from the date the notice was mailed to submit a written request for appeal. If your written request is late, your appeal will be denied.

If any of these situations apply to you, contact legal aid for help. They may be able to help you prepare for the unemployment hearing, or even represent you at the hearing in some cases.

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