Health and Public Benefits

Affordable Connectivity Program

The Affordable Connectivity Program (ACP) helps families who are struggling to afford internet. Read more to learn who qualifies and how to get discounted internet service.

The ACP replaced the Emergency Broadband Benefit (EBB), which was created during the pandemic. Most families who received the EBB were automatically transferred to the ACP.

If you receive SNAP benefits, make sure your address information is up-to-date with ODJFS. Interim reports will be required again, on a rolling basis, starting on July 1. To find out when your household's interim report will be due, log-in to your Ohio Benefits Self-Service Portal. Learn more about interim reporting requirements for SNAP.

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Understanding the Basics

See what you need to know to take action.

The Affordable Connectivity Program gives eligible households up to a $30/month discount for internet service. If your household is enrolled, you will automatically receive the discount on your monthly internet bill – this is not a benefit that is paid directly to you.

Who is eligible? 

You are eligible for this benefit if anyone in your household receives one of the following benefits: 

  • SNAP/food stamps
  • Medicaid
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance
  • WIC
  • Lifeline
  • National School Lunch Program
  • School Breakfast Program
  • A Pell Grant (must be received in this award year)
  • Tribal specific programs, such as Tribal TANF
  • Meets the eligibility standards for a participating internet provider's existing low-income internet program.

You are also eligible if your household's annual income is less than 200% of the federal poverty level. Check this chart to view the income limit for your household size.

How to apply 

You must apply for the program and contact a participating provider to select a service plan:

  • Apply. Go to ACPBenefit.org to submit your application or print out a mail-in application. If you apply online, they will try to verify your eligibility automatically, but you may be asked to provide additional documentation to prove your identity, address or eligibility. If you apply by mail, you will need to send in copies of your documents along with your application. Mail your completed application and copies of your proof documentation to:

               ACP Support Center
               P.O. Box 7081
               London, KY 40742

  • Contact a participating provider. Contact your preferred participating provider to select a plan and have the discount applied to your bill. Some providers may have an alternative application that they will ask you to complete.

What happened to the Emergency Broadband Benefit?

The Emergency Broadband Benefit was replaced by the Affordable Connectivity Program on Dec. 31, 2021. Most households that received the EBB were automatically moved to the ACP.

The programs are similar but not identical.

Under the Affordable Connectivity Program:

  • The benefit is now $30 per month. Under the ACP, the maximum monthly benefit is $30 per month. (Under the EBB, it was $50 per month.)
  • There are new ways to qualify. Your household may qualify for the ACP if you receive WIC benefits or if your income is at or below 200% of the federal poverty guidelines.
  • Some households need to re-qualify. If you qualified for the EBB because of a substantial income loss since the pandemic started, you will need to re-qualify for the ACP. You should receive information from the program administrator or your internet service provider about steps you need to take.

If your out-of-pocket costs increased as a result of the change from the EBB to the ACP, your service provider should contact you to let you know.

Device discount

The program also allows you to get a one-time $100 discount on a computer or tablet purchased through your internet service provider. Contact your internet service provider to see what options are available to you under the device discount program. 

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