Our team delivers content and tools to guide, inform and connect all Ohioans with the right help for their legal problems.
Susan Choe, Executive Director
Susan is a lawyer with a background in legal services and setting up large, statewide systems. She started her career as a legal aid advocate specializing in housing and civil rights in Toledo. Later, she joined the clinical faculty of the Moritz College of Law and was the director of the Student Housing Legal Clinic. Before her current role, she worked in several leadership capacities at the Ohio Attorney General's Office (AGO), including playing a key role in responding to Ohio's foreclosure crisis as Section Chief for Consumer Protection. In that role, Susan served as lead counsel for the AGO on the 2012 National Mortgage Settlement and Multistate Executive Committee. Ohioans received more than $380 million in consumer relief and Ohio received more than $90 million for foreclosure prevention, neighborhood revitalization and other efforts as a result of the national settlement. Susan also served as the Section Chief of Civil Rights for the AGO and provided counsel and guidance to the Ohio Civil Rights Commission on cases involving employment, housing, credit and public accommodation discrimination.
Susan is the recipient of several awards honoring her leadership and commitment to expanding access to justice, including the Nettie Cronise Lutes Award and the John C. and Ginny Elam Pro Bono Award. She has a B.A. in Chemistry and Economics and a J.D. from The Ohio State University.
Rachel Harris, Content Manager
Rachel manages the creation of content for Ohio Legal Help. This includes working with our expert lawyer volunteers - from legal aid and the private bar - to ensure that our content is accurate, actionable and easy to understand. Before joining Ohio Legal Help, Rachel honed her writing and organizational skills in multiple roles specializing in grants, contracts and proposals. Rachel has a B.A. in English from the University of the South.
Matt Keister, Product Manager
Matt connects with stakeholders to understand how Ohio Legal Help can use technology to meet the legal needs of Ohioans and translates these ideas into road maps for the future of the site. He brings this vision to technical staff to ensure that the technology embodies Ohio Legal Help’s mission, while overseeing development of functionality and testing for quality. Previously, Matt worked with State of Ohio’s Legislative Information Systems agency to create tools for the Legislative Service Commission. He has a B.S. in Geographic Information Systems from The Ohio State University.
Sangeetha Natarajan, Forms & Data Specialist
Sangeetha assembles and troubleshoots form interviews and documents for Ohio Legal Help. She also maintains and analyzes relevant data concerning the Ohio Legal Help website. Prior to joining Ohio Legal Help, Sangeetha has had experiences working in social service program support, development, and research. She is a graduate of the Ohio State University where she majored in Chemistry.
Amanda Terman, Writer
Amanda is an award-winning writer and voice actor from Cleveland, Ohio. Her one-act plays Two Boys and a Box of Bullets and A Match Remade in Heaven were named Finalists at The Secret Theatre’s NYC playwriting competitions in 2020 and 2018, respectively. Her voice can be heard internationally in commercials and films, including Dinah (Best Horror Short, 2020 Short. Sweet. Film Fest.) She completed her master’s degree in social psychology at UC Santa Barbara, where her research earned honors from the National Science Foundation, the Ford Foundation, and the Society for Personality and Social Psychology. Earlier, she was a Phi Beta Kappa graduate of The Ohio State University, where she earned dual degrees in music and psychology, each summa cum laude with honors and research distinction. For more: AmandaTerman.com
Diana Wiebe, Communications & Program Manager
Diana manages all of the communications for Ohio Legal Help and works to connect Ohioans to critical information and engage key stakeholders. Prior to joining the Ohio Legal Help team, Diana sharpened her communications and design skills while promoting access to justice in Ohio and focusing on social media management. Diana graduated magna cum laude from the E.W. Scripps School of Journalism at Ohio University with a Bachelor of Science in Journalism with a specialization in Strategic Communications and Political Science.